We're Here to Help
Help & Support Centre
Find answers to your questions, get technical support, and access helpful resources to make the most of your NACM experience.
CPD Accredited Training
How Can We Help You?
Multiple ways to get the support you need, when you need it.
Live Chat Support
Get instant help from our support team through live chat during business hours.
Phone Support
Call our dedicated support line for immediate assistance with urgent matters.
Email Support
Send detailed questions via email and receive comprehensive responses within 24 hours.
Knowledge Base
Browse our comprehensive FAQ and help articles for quick answers to common questions.
Video Tutorials
Watch step-by-step video guides for course access, platform navigation, and more.
Community Forums
Connect with other students and get help from the NACM community.
Quick Actions
Common tasks you can complete right away without contacting support.
Browse Help Topics
Find answers organized by topic area.
Course Information
- Course schedules and locations
- Prerequisites and requirements
- Certification and CPD points
- Course materials and resources
Registration & Booking
- How to book a course
- Payment methods
- Cancellation policy
- Group bookings and discounts
Technical Support
- Platform access issues
- Password reset
- Browser compatibility
- Mobile app support
Account Management
- Profile updates
- Certificate downloads
- Course history
- Membership benefits
Contact Our Support Team
Phone Support
+44 (0) 20 7572 2737
Mon-Fri: 9AM-6PM GMT
Email Support
support@nacm.nexusmedical.uk
24 hour response time
Live Chat
Available on this website
Mon-Fri: 9AM-6PM GMT
Emergency Support
For urgent technical issues during live courses or time-sensitive matters, use our emergency support line.
+44 (0) 7911 123456
24/7 for course emergencies
Please use this line only for genuine emergencies during live training sessions.
Additional Resources
Helpful resources to enhance your NACM experience.
Study Guides
Downloadable study materials and course guides.
Video Library
Tutorial videos and recorded lectures.
Community
Connect with fellow students and alumni.